qhsse@trukker.com
Resource Center
Welcome to TruKKer QHSSE Portal

We are proud to announce TruKKer UAE's SQAS rating achievement—79% in 2025, a remarkable rise from 41% in 2021
This success reflects our unwavering commitment to a culture where Quality, Health, Safety, Security, and Environment are at the heart of everything we do
Safety Mindset
At TruKKer, safety isn’t just a department — it’s a way of thinking.
Every decision we make starts with a commitment to protect people and the environment.
Commitment to Safety
We are dedicated to ensuring the health, safety, and well-being of our employees, contractors, drivers, and clients.
Safety is embedded into every aspect of our operations, from planning to delivery.
Central Access Point
This portal is your one-stop destination for all HSE-related resources.
Find policies, training guides, emergency protocols, and updates — all in one place.
Our Safety Framework: Built on a Strong Foundation
TruKKer’s QHSSE system is more than a set of rules — it's a living framework supported by these four strong foundations:
1
TruKKer Leadership Commitment
Vision, strategy, and ownership from the top drive our safety-first mindset
2
Technology
Smart tools and data empower us to prevent risks and respond quickly
3
Client Support
Collaboration ensures safe operations throughout the logistics chain
4
Individual Accountability & Responsibility
Every TruKKerati is empowered to act safely — in the office, at the site, or on the road
Putting It Into Action: Our Core Safety Drivers
To bring our QHSSE culture to life, we focus on:
1
Training & Awareness
Ongoing learning for all teams — from field staff to managers.
2
Continuous Improvement
We learn, adapt, and refine based on real-world feedback.
3
Documentation & Reporting
Transparency and tracking ensure issues are addressed, not repeated.
Leadership Perspectives on Safety Excellence
At TruKKer, safety comes from every level
Our executive team champions a culture where safety isn't just compliance—it's how we demonstrate care for each other and our partners
Gaurav Biswas,
Founder and CEO
"Health, safety, and environment aren’t just operational metrics — they’re the foundation of trust in logistics. Every safe delivery reflects our values."
Pradeep Mallavarapu,
Co-Founder and CTO
“Technology enables us to foresee risk before it becomes a reality. At TruKKer, safety innovation is part of our DNA.”
Amit Agarwal,
CFO
“A sustainable business is a safe business. Our investments in HSE reflect not just compliance, but care.”
Pranav Prasoon,
Chief People Officer
“Our people-first culture starts with safety. Empowered employees make safety decisions instinctively, not reactively.”
Muataz Alsafi,
Chief Development Officer
“Growth without safety is unstable. We develop markets with an uncompromising safety-first mindset.”
Sandeep Ponnappa,
MD – UAE & Oman
“Every successful trip is built on preparation, awareness, and accountability. QHSSE is the pulse of that system.”
Paul Bassil,
MD – KSA & Bahrain
“In the GCC, our operations thrive because safety isn’t optional — it’s integral to how we grow and scale responsibly.”
Hakan Arikan,
Regional MD – Turkey, Europe & CIS
“Safety transcends borders. From Istanbul to Riyadh, our HSE principles unify operations across regions."
Anoop Anil,
Director Operations – GCC
“The strength of our operations lies in disciplined safety execution — every checklist followed, every incident investigated."
Our Commitment to Excellence
Core HSE Commitment
Our guiding principles define how we approach safety across all operations, establishing clear standards and expectations for every employee regardless of role or location.
Driver-Focused Policies
Comprehensive frameworks covering driver safety protocols, tyre management procedures, and road safety standards that protect our most valuable assets—our people.
Operational Excellence
From compliance to subcontractor guidelines, our policies ensure that safety remains consistent across all business relationships and operational touchpoints.
All documents are available to be viewed directly from our portal. Regular updates are made to ensure compliance with the latest industry standards and regional regulations.
Training Library: Building Safety Competence
Comprehensive modules covering defensive driving, fire safety and emergency response for all drivers working with TruKKer
Essential training on PPE usage, first aid basics, and behavior-based safety principles that create the foundation for our safety culture.
Specialized training on managing fatigue, stress, and mental health to ensure our team remains alert and focused on the road.
Regular certification opportunities and refresher courses to keep safety knowledge current and compliance standards met
(Under Progress)
Need customized training or have questions about certification requirements?
Contact our safety team at qhsse@trukker.com for personalized assistance.
Emergency Preparedness & Incident Reporting
Incident Occurs
Direct the driver to secure the area, request to administer first aid if required, call local authorities, truck owner and promptly inform the TruKKer emergency response team and supervisor
Document Details
Gather all relevant information, including location, time, parties involved, and photographs if possible
Investigation & Root Cause Analysis
The TruKKer safety team reviews the information, conducts an investigation, perform a RCA to identify the contributing factors, prepare a report
Corrective and Preventive Actions (CAPA)
The TruKKer safety team develops corrective actions, assigns responsibilities, and monitors progress to ensure timely completion
Access our comprehensive emergency response plan and incident and accident reporting process​ for detailed protocols

Remember: Reporting even minor incidents helps prevent major ones in the future
Emergency Phone Numbers
TruKKer Emergency Response Team
Need a quick offline reference?
Download the TruKKer Emergency Contact Guide
Control Tower Operations & Compliance
Real-time Monitoring
Advanced GPS tracking and telemetry
Route Management
Dynamic planning and deviation alerts
Driver Support
24/7 assistance and guidance
Our control tower serves as the central nervous system of TruKKer's safety operations, monitoring fleet movements across multiple countries and ensuring compliance. This sophisticated system allows us to provide immediate support to drivers while maintaining the highest standards of operational safety.
Essential Safety Checklists & Resources
All checklists are available in printable PDF format for convenient access in the field.
Regular use of these standardized tools helps eliminate oversights and ensures consistent safety practices across all operations.
Need new checklists? Contact qhsse@trukker.com for a customized solution just for you!
Stay Connected with Safety Updates
How do I report a safety concern?
You can report safety concerns through by emailing qhsse@trukker.com, or by speaking directly with your supervisor. All reports are confidential and critical to maintaining our safety standards.
How often should I complete safety training?
Initial training is required upon joining TruKKer, with refresher courses recommended annually. Certain specialized certifications may have different renewal requirements, which will be communicated to relevant team members.
Can I suggest safety improvements?
Absolutely! TruKKer encourages all employees to contribute ideas for safety improvements. Submit your suggestions by emailing qhsse@trukker.com or during monthly safety meetings. Your insights from daily operations are invaluable in enhancing our safety culture.
At TruKKer, every employee is a safety ambassador. Stay tuned for updates on new policies, training opportunities, and safety success stories from across our operations.
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